Initial Statement This Privacy Policy explains FrankJo.com's (thereafter the Company) practices for the collection, use, and disclosure of the personal information collected from users or visitors of www.frankjo.com and other sites affiliated with the Company. Collected information The Company may collect two types of information: personal information and non-personal information. The types of information collected depends on the nature of the interaction of the Company with you. Personal information is information that identifies a person or information about a person who can be identified. The following personal information may be collected in the course of an electronic transaction: your address, your personal preferences, information about a transaction. Non-personal information is information that does not identify you as a person. Without limitation, the following non-personal information may be collected: the type of browser you are using or referring URL. Usage of information The Company may use your personal information for various commercial purposes, for example: to satisfy your requests for products, services or information, provide customer support to answer your questions or your complaints, conduct polls to improve our services, measure and improve the effectiveness of our websites or our marketing efforts, detect fraud attempts and errors, track and analyze your purchases and preferences to better understand your needs for products and services, customize our content according to your preferences, suggest products and additional services, other purposes as described in this Privacy Policy. Consent The Company does not collect, use or disclose your personal information without your consent, except as otherwise required or permitted by law. When you choose to provide personal information to the Company, you agree this information to be used as stated in this privacy policy in the manner described herein. Express Consent Sometimes you will be prompted to provide your express consent, by checking a box for example to indicate that you agree to receive marketing communications, or your signature to indicate your acceptance of the terms of use written on a disclosure form request. Implied Consent The Company can obtain your tacit consent when it can reasonably concluded that you have given your consent through action taken or by an action you have decided not to take. Withdrawing your consent You can notify the Company at any time if you want to withdraw or modify your consent regarding the use and disclosure of your information. The Company will accommodate your request, taking into account the legal and contractual requirements related to your transactions. If you chose to be included in the Company's mailing lists or if you subscribe to one of our newsletters, you will always have the opportunity to exclude yourself from the list or unsubscribe. Information collected automatically Our websites When you browse the Company's websites, we may collect the IP address of your computer, the IP address of your ISP, the date and time you access our Web sites, the Internet address of the site Web that referred you directly to our website, which operating system you use, the sections of the Web site you visit, pages read and images displayed on the website and the content you downloaded from website. This information is used to manage our website and our system and improve websites. Cookies The website uses "cookie", a technology that installs a small amount of data on a user's computer to allow the website to recognize subsequent visits using that computer. You can choose to decline cookies if your browser permits it, but this may affect your use of the Company's website and your ability to access certain functions of the Web site or complete transactions through the website. Tracking Information Web Site We may use web beacons to compile inspection reports that include demographic data about users of the website, the website traffic and purchases on the website. The Company can submit those reports to advertisers and others. No information for monitoring these reports is connected to the identities or other personal information of a user. For our own research, we may link tracking information with personal information voluntarily provided by users of our Web sites. When such a link is established, all linked information is treated as personal information and are only used and disclosed in accordance with this privacy policy. Links to other websites Links to other websites or resources, available exclusively for information and convenience, may appear on our website. When you click one of these links you are contacting another Web site or Internet resource. The Company accepts no responsibility regarding these Web sites or Internet resources as well as on the collection, use and disclosure of your personal information. We encourage you to read the privacy policies of these other Web sites to learn how they collect and use your personal information. Information Sharing The Company does not sell or rent personal information about its customers to third parties. However, in the ordinary course of our business, we may share some of your personal information with our corporate family and others who work for us or as permitted or required by law. Some of these operations may make that information stored or processed outside Canada. Therefore, your personal information may be available to agencies responsible for enforcement and regulation under the laws of these foreign jurisdictions. Privacy The security of personal information is a top priority for the Company. We respect the standards of protection and the latest security technology to protect your personal information, on paper or electronically, against unauthorized access, disclosure and misuse. Electronic records are stored in secure servers with limited access. We use technology tools such as firewalls and passwords and we ensure that our employees are trained on the importance of preserving security and privacy of personal information. Although the Company can not take responsibility for a theft, misuse, unauthorized disclosure, loss, alteration or destruction of data by a third party, the Company takes reasonable steps to prevent these unfortunate events. Personal information verification You can check your information to verify, update, correct or remove outdated information. If you created an account on one of our websites, you can access and change your account profile online. You can also ask at any time to review the information we have retained, how we've used and to whom we have disclosed it by contacting us. Subject to certain exceptions prescribed by law, and until we can authenticate your identity, you will have reasonable access to your personal information and you can check the precision and accuracy of the information and have it corrected if necessary. Retention Period The Company keeps your information as it is needed for legitimate business purposes and in accordance with any legal requirement. We destroy your information when no longer needed, or we remove information that identifies you to make them anonymous. Changes to this policy To reflect changes in the services we offer, technological changes and changing laws, this privacy policy may be changed without notice over time. We can add, edit or remove sections of the Privacy Policy as we deem necessary. We encourage you to periodically review our privacy policy. Each time you submit personal information or use our services, you agree to the terms of the privacy policy in effect. |
